Terms and conditions
By accessing or using the Frontline Electric website, client portal, mobile application, or any communications we send via email, text, or other electronic means (collectively, our “Site”), you agree to comply with these Terms and Conditions, all applicable laws, and acknowledge your responsibility for following local regulations. If you do not agree to these terms, you are not authorized to access or use our Site.
All content, features, and functionality on our Site including information, text, images, videos, audio, software, and the overall design and arrangement are owned by Frontline Electric, our licensors, or other content providers and are protected under U.S. and international copyright, trademark, patent, trade secret, and other intellectual property laws. We may update, modify, or remove any part of our Site or services at our discretion without notice. Frontline Electric is not responsible if all or part of the Site is unavailable at any time.
Limited License to Use Our Site
By accessing or using the Frontline Electric website, you are granted a limited, non-transferable license to use the site and its content. This license does not transfer ownership of any materials or services provided. Frontline Electric reserves the right to revoke this access at any time, for any reason, or without explanation, especially if you fail to comply with these terms.
When using our website, you agree not to:
- Alter, copy, or reproduce any materials or services on the site.
- Use our content for commercial purposes or public display without permission.
- Attempt to reverse engineer or decompile any software supporting the website.
- Collect, harvest, or extract data from the site in any unauthorized way.
- Remove copyright, trademarks, or other proprietary notices from our content.
- Transfer or mirror our materials on other platforms or servers.
Posting Content
If you post any content (text, images, videos, audio, or feedback) on the Frontline Electric site, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, translate, and distribute it across our platforms and media. Your submissions must be your own work and cannot infringe on the rights of others. Frontline Electric reserves the right to remove any content at any time for any reason without notice.
You also agree not to use any site features to post or transmit:
- Unsolicited materials to individuals or organizations without their consent.
- Content that violates intellectual property rights, privacy, publicity rights, or confidentiality obligations.
- Illegal, harassing, threatening, defamatory, obscene, or otherwise harmful materials.
- Materials promoting illegal drugs or harmful substances.
- Viruses, malware, or code intended to damage systems or data.
- False or misleading information designed to deceive users.
Your limited license to access the Frontline Electric website will automatically terminate if these rules are violated.
Limitation of Liability
Under no circumstances will Frontline Electric, its affiliates, partners, employees, officers, or directors be held responsible for any damages arising from your use or inability to use our website, services, or any linked sites. This includes, without limitation, direct, indirect, incidental, special, consequential, or punitive damages such as personal injury, emotional distress, lost revenue or profits, loss of business opportunities, data loss, or any other financial or non-financial harm, even if foreseeable or caused by negligence or breach of contract. Certain liabilities may not be limited where prohibited by law.
If Frontline Electric fails to meet these conditions, liability will be limited only to losses directly caused by that failure. We are not responsible for any other types of loss, whether caused by breach of contract, negligence, inaccurate statements, product liability, or other reasons, including but not limited to:
- Use of, or inability to use, our website or services;
- Errors, omissions, technical failures, viruses, or issues outside our control, such as communication interruptions or network failures;
- Theft, unauthorized access, or damage to records, programs, or services;
- Products, services, or information obtained through or linked from our website;
- Any content, data, messages, or material you share, upload, send, or receive via our website.
Scope of Work
Service estimates are based on the conditions visible at the time of inspection.
You acknowledge that:
- Hidden issues may require additional work and cost
- Technicians may need to modify the scope after beginning work
- Any changes require customer approval
- Technicians may refuse service if conditions are unsafe or violate code
No Guarantee of Results
Frontline Electric performs work professionally and according to code, but we cannot guarantee:
- Performance of existing wiring, panels, or equipment
- Longevity of repairs on old or compromised systems
- Outcomes affected by hidden defects or prior workmanship
No verbal statements from technicians override written terms.
Code Compliance
All work is performed according to the National Electrical Code (NEC) and local regulations.
You acknowledge that:
- We are not responsible for pre-existing code violations
- Upgrades required to meet code may incur additional charges
- Work may not continue if unsafe conditions are discovered
Customer Responsibilities
Customers must:
- Provide safe and unrestricted access to work areas
- Secure pets, children, and valuables
- Notify technicians of known hazards
- Ensure permission to authorize electrical work (homeowners, landlords, tenants)
- Maintain homeowners or commercial property insurance
Frontline Electric is not responsible for personal property damage caused by unsafe environments, overcrowded spaces, or customer negligence.
Site Conditions & Property Impact
You acknowledge that electrical work may require:
- Drilling, cutting, or minor openings
- Temporary disruptions to power
Frontline Electric is not responsible for:
- Cosmetic repairs such as patching, painting, drywall finishing, or touch-ups
- Damages caused by structural defects, fragile surfaces, pests, or water intrusion
Customer-Supplied Materials
If you provide your own fixtures, devices, or equipment:
- No warranty applies to customer-supplied items
- We are not responsible for product defects, failures, or incompatibilities
- Labor charges still apply if items fail before or after installation
Indemnification
You agree to defend, indemnify, and hold harmless Frontline Electric, its affiliates, licensors, service providers, and their respective officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from your violation of these terms or your use of our website, services, or content in any manner not expressly permitted.
Revisions and Accuracy
The content on our website may contain errors, including technical, typographical, or photographic mistakes. Frontline Electric does not guarantee that all information is accurate, complete, or up to date. We reserve the right to make changes or corrections at any time without prior notice, but are not obligated to do so.
Links
Frontline Electric is not responsible for the content of any third-party websites linked on our site. The presence of a link does not constitute an endorsement of the linked website. Visiting and using any third-party site is done at your own risk.
Governing Law
Any disputes related to the use of this website will be governed by the laws of the state where Frontline Electric is headquartered, without regard to conflict of law rules.
Entire Agreement
These Terms and Conditions, along with our Privacy Policy and any other relevant documents, form the complete agreement between you and Frontline Electric regarding the use of our website. They replace any previous agreements, discussions, or representations, whether written or oral.
Terms of Use Updates
We may update or modify these Terms and Conditions at any time without prior notice. By using our website, you agree to comply with the latest version of these terms.