Privacy Policy
At Frontline Electric, your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and share information when you use our website (“Site”) and services offered through it (“Services”). This policy applies to all users of our Site and Services.
Please note, this Privacy Policy is specific to this Site and does not cover other websites or offline services provided by Frontline Electric. By using our Site or Services, you agree to the terms of this Privacy Policy. Please read it carefully.
Information We Collect
We may collect the following types of personal information:
- Contact Details: Name, address, email, and phone number.
- Identifiers: IP addresses
- Location Data: Geolocation or location-based information.
- Online Activity: Browsing history, search activity, clicks, and interactions on our Site or Services.
- Commercial Information: Services requested or purchased.
- Media Information: Photos, videos, or other content you provide.
How We Use Your Information
We use collected information for several purposes:
- Service and Transactions: To process orders, schedule appointments, manage subscriptions, and communicate updates about your requests or services.
- Analysis and Insights: To understand trends, customer preferences, and improve our offerings.
- Marketing and Promotions: To inform you about new services, special offers, loyalty programs, contests, or other promotional content.
- Site and Service Management: To maintain and improve our Site and Services, respond to inquiries, and resolve technical or service issues.
- Content and Reviews: To display content or reviews you provide on our Site, Services, or social media platforms.
- Security and Fraud Prevention: To protect our Site, Services, customers, and company from fraud, theft, or other risks.
- Legal Compliance: To meet legal obligations or when required by our legal advisors, accountants, or other professionals.
How We Collect Personal Information
At Frontline Electric, we gather personal information in several ways:
- Directly from you: We may collect your contact, demographic, and financial information when you interact with us, such as filling out a form on our website, or requesting a service. The type of information collected depends on the way you interact with us.
- From our service providers: We may work with third-party providers who collect information on our behalf. For example, analytics platforms or software we use may track your interactions with our website or services, including clicks, scrolling, typing, and device information. This helps us improve our website and service experience.
- From other sources: We may gather information from publicly available sources, social media platforms, or third-party services if you authorize a connection.
- Automatically through technology: Certain data may be collected passively through cookies and similar tracking tools as you use our website or services.
Who We Share Your Personal Information With
- Service Providers: We may share information with trusted service providers who help us deliver and manage our services, such as hosting, marketing, or data storage. These providers are required to follow strict security practices and may only use your information as instructed by Frontline Electric.
- Affiliates: Personal information may be shared with companies under common control with Frontline Electric when they act as our service providers or as required by law.
- Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- Legal Compliance: We may disclose personal information to law enforcement, government agencies, or other parties when necessary to comply with the law, protect our rights, prevent illegal activity, or respond to legal requests such as subpoenas or court orders.
Cookies and Online Tracking
Frontline Electric may use cookies small files stored on your device or anonymous identifiers to recognize your device and improve your experience with our website and services. Cookies help us analyze site usage, enhance functionality, and deliver relevant content. Most browsers accept cookies by default, but you can adjust your settings to refuse cookies or receive alerts when cookies are sent. Keep in mind that disabling cookies may limit certain website features. Our service providers may also use their own cookies or tracking tools to assist us in providing services and analyzing usage.
We may use tools like Google Analytics to understand how visitors interact with our website and services and to provide advertising experiences on other sites.
Advertising and Online Tracking
At Frontline Electric, we may display advertisements and allow trusted third-party companies to serve ads and gather certain information when you visit our website. These third parties may collect data such as your browser type, click activity, time and date of visits, and interactions with ads to provide you with content and advertisements relevant to your interests. They may also combine information collected on our site with data from other websites, apps, or devices you use.
These partners typically gather information through cookies, pixels, web beacons, tags, mobile advertising IDs, cross-device linking, and similar technologies. If you use multiple devices or log in to the same service on more than one device, your activity may be combined across devices to enhance advertising, analytics, and reporting.
While Frontline Electric does not respond to browser “Do Not Track” signals, some of our service providers give you the option to opt out of targeted advertising.
Sharing Information with Others
Please be cautious when sharing information publicly on our website or through our services. Information shared publicly may be visible to others and could be used for various purposes, including unsolicited communications. Frontline Electric cannot control how third parties may use information you share, so we encourage careful consideration before sharing personal or sensitive data.
Security
At Frontline Electric, we implement physical, electronic, and procedural measures to help safeguard the confidentiality and security of any information you share with us. Your personal data may be accessed by our team, trusted partners, or third-party service providers who need it to perform services described in this Privacy Policy, or as required by applicable law.
While we make every effort to protect information transmitted through our website or services, no method of online transmission or storage is completely secure. Therefore, we cannot guarantee absolute security, and any information you provide is done at your own risk.
Links to Other Websites
Our website and services may include links to third-party websites. These links do not imply endorsement or affiliation with the third party. We do not control external websites and are not responsible for their content or privacy practices. You access third-party sites at your own risk and should review their privacy policies before providing any personal information.
Children’s Privacy
Frontline Electric’s website and services are intended for users aged 18 and older. We do not knowingly collect personal information from children under 13. If we discover that personal information from a child under 13 has been collected, we will promptly remove it from our records.
Updates to Our Privacy Policy
Frontline Electric may update this Privacy Policy occasionally. When we make updates, the new version will be posted on our website with the updated “Revised” date. These changes take effect immediately on the date shown. By continuing to use our website or services after any updates, you agree to the terms of the revised Privacy Policy.